Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes - Peter Drucker

Be a yardstick of quality. Some people aren't used to an environment where excellence is expected - Steve Jobs

I suppose leadership at one time meant muscles; but today it means getting along with people - Mahatma Gandhi

Leadership is the art of getting someone else to do something you want done because he wants to do it - Dwight D. Eisenhower

                                DO MORE THAN MANAGE - LEAD!
Managers work with processes, leaders work with people. Both are necessary to make an organization run smoothly but have different functions. So what is the role of leaders? Leaders lead the people who manage the processes. If all work in an organization were performed by machines and processes were monitored and controlled by computers, organization would not need any leaders. But people do the work and manage the processes and people do not function like machines. They have feelings. They think. They have problems, hopes and dreams. Though people can be managed, they would rather be led. And when they are led, they perform at a much higher level.


1. Leaders Think Longer Term
They ensure the right things are done so an organization will thrive for today and the future. What are your personal, team’s & organizatio’s long-range goals?

2. Leaders See Larger Context
See everything in terms of entire organization and beyond -  good leaders should think even more global!
How do I fit in my area or department? How do all the departments fit in the organization? Where does our organization fit within the market? How is our market related to other industries and the economy?

3. Leaders Push Boundaries
They desire to find better ways, make improvements and to see progress. They make changes, retire old rules and invent new procedures. Ask “Why do we do it this way?”. Say “Let’s try this”. Leaders want to take new territories and that means crossing boundaries.What boundaries need to be challenged in your department in order to make progress?

4. Leaders Put Emphasis on Intangibles
These include influence, morale, motivation, momentum, emotions, attitude, atmosphere and timing. To gauge such things, read between the lines. Be comfortable dealing with such things.
What are biggest challenges expected to face today?
What opportunities could appear?

5. Leaders Invest Power in Others
Management is about control - control costs, quality and efficiency.  Leadership is not about controlling, it is about releasing. Look for good people and invest in them to point they can be released and empowered to perform. Better the leaders, more delighted they are to see members of their team finding their own new ways to get things done.
Who will you begin to mentor? How can you invest in this person?

6. Leaders As Agents of Change
Desire innovation and love new challenges. Want more than just seeing progress - want to help make it happen. Leadership is a moving target and it always will be. If desire to become better leader, get comfortable with change. 

Think People,  Progress & Think Intangibles


1.    Learning organization

2.    Creativity and innovation

3.    Reengineering

4.    Self managing work teams

5.    Breakthrough improvement

6.    Empowerment

7.    Customer delight

8.    Shared leadership


Thinking Skills
analyzing information
solving problems   

Work Management Skills    
planning and organizing work
being resourceful

Interpersonal And Communication Skills communicating vision and purpose

Building Networks, Relating To Others
working with and through people

Leadership Skills        
motivating and inspiring others
coaching and developing others

Motivation Skills       
adapting to change
showing drive and taking action

Personal Factors       
demonstrating integrity and trust
modeling cultural values
displaying empathy when leading people from different generations eg Generation X, Y & Millenial

Organizational Skills        
focusing on customers and committing to quality

Technical Skills           
demonstrating functional expertise
knowing the business